Effective Date: 9/21/2025

At Wash Away, we take pride in providing professional car detailing services. However, it is important to understand the limitations and conditions of our services. By booking and receiving our services, you acknowledge and agree to the following:

• While we strive to deliver excellent results, certain stains, odors, and imperfections may not be completely removed due to the nature of the materials or the extent of the damage.
   
• The effectiveness of our detailing services depends on factors such as age, condition, and type of vehicle materials.
   

• We are not responsible for pre-existing damage to your vehicle, including but not limited to scratches, paint defects, rust, dents, cracks, or worn interior surfaces.
   
• Any such issues may become more visible after cleaning.
   

• Customers are responsible for removing all personal items from their vehicles prior to service.
   
• We are not liable for loss or damage to personal belongings left inside the vehicle.
   

• Our detailing services are cosmetic and do not address mechanical or electrical problems.
   
• We are not responsible for any existing or underlying issues with your vehicle that may become apparent during or after service.
   

• We are not liable for damage to aftermarket parts, custom installations, or non-factory modifications unless expressly disclosed and agreed upon prior to service.
   

• For mobile services, we may reschedule appointments in the event of severe weather or unsafe conditions.
   
• Outdoor detailing services are subject to environmental factors that may affect final results.
   

• For safety reasons, we may decline service if a vehicle contains hazardous materials, biohazards, excessive mold, or infestation.
   
• Additional charges may apply if specialized cleaning is required.
   
• You are responsible for ensuring your vehicle is in safe, operable condition prior to service. 

• Our liability for any claims related to our services is limited to the cost of the specific detailing service provided.
   
• We are not liable for indirect, incidental, or consequential damages of any kind.
   

By scheduling or receiving our services, you acknowledge that you have read, understood, and agreed to this Service Disclaimer.

If you have questions about this Disclaimer, please contact us at:

Wash Away Restoration
North Chili, NY 14514
washawayrestoration@gmail.com
(585)721-0839