Terms & Conditions
Effective Date: 9/21/2025
Welcome to Wash Away. These Terms & Conditions ("Terms") govern your access to and use of our website "washawayrestoration.com" and our car detailing services. By using our Site or booking our Services, you agree to be bound by these Terms.
1. Use of Our Services
- You must be at least 18 years old to use our Services or have parental/guardian consent.
- You agree to provide accurate, complete, and current information when booking a service.
- You are responsible for ensuring that your vehicle is legally operable and safe for detailing.
2. Appointments & Cancellations
- Scheduling: Appointments must be booked through our Site, by phone, or in person.
- Cancellations: We require at least 48 hours notice for cancellations or rescheduling. Failure to provide timely notice may result in a cancellation fee.
- No-Shows: Missed appointments without notice may result in refusal of future service.
3. Pricing & Payments
- All prices are listed in US dollars and are subject to change without notice.
- Payment is due at the time of service unless otherwise agreed upon in writing.
- We accept cash, credit/debit, Paypal, Venmo, Cashapp, Apple Pay.
- Promotional offers or discounts cannot be combined unless stated otherwise.
4. Service Limitations
- We will make every effort to provide high-quality detailing services. However, certain stains, odors, or damages may not be completely removed.
- We are not responsible for pre-existing damage, wear and tear, or defects in your vehicle.
- You are responsible for removing personal belongings from your vehicle before service.
5. Liability Disclaimer
- We are not liable for indirect, incidental, or consequential damages arising from the use of our Services.
- Our liability, if any, is limited to the amount paid for the specific service in question.
6. Customer Responsibilities
By using our Services, you agree to:
- Provide safe access to your vehicle for detailing.
- Disclose any mechanical or cosmetic issues that may affect service.
- Pick up or make your vehicle available on time for scheduled appointments.
7. Intellectual Property
- All content on our Site, including logos, text, graphics, and images, is the property of Wash Away and is protected by applicable copyright and trademark laws.
- You may not copy, reproduce, or distribute any content from our Site without prior written consent.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
9. Termination of Services
We reserve the right to refuse or terminate service at our discretion, including cases of abusive behavior, unsafe conditions, or non-payment.
10. Governing Law
These Terms shall be governed by and construed under the laws of New York, without regard to conflict of law principles.
11. Changes to Terms
We may update these Terms from time to time. Updated versions will be posted on this page with the revised "Effective Date."
12. Contact Us
For questions about these Terms, please contact us at:
Wash Away Restoration
North Chili, NY 14514
washawayrestoration@gmail.com
(585)721-0839